Practical Outcomes

About Practical Outcomes

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Client Relationship Manager

Job No: CE4
Location: Melbourne, Victoria


Practical Outcomes has been operating since November 2006 as a Registered Training Organisation. We deliver a range of services to businesses and individuals working in community services programs, specifically children’s services throughout the state of Victoria.

We are committed to supporting organisations so that they can provide the highest level of care, education and health services to young children and their families.



Are you a self-driven go getter, ready to make a real difference in the Early Childhood Education and Care industry? Well, we're on the lookout for two Client Relationship Managers to join the team, to help drive our business throughout the Northern and Southern regions of Melbourne and regional Victoria.

We need two Client Relationship Managers, one for each of the following regions:

  • North (regional wedge approx. North Western suburbs through to North Eastern suburbs of Melbourne and regional towns)
  • South (regional wedge approx. North Eastern suburbs through to Southern suburbs of Melbourne and regional towns)

Reporting directly to the State Sales Manager, you will be responsible for generating new business, combining both phone and out on the road. This role will see you using your enthusiasm, and relationship building skills, to help other professionals in the industry become the best version of themselves through upskilling.

Skills and experience:

  • Well-versed in the Early Childhood Education and Care industry
  • An ability to think outside the box and have the confidence to share ideas
  • Hit the ground running and take ownership of the role
  • Proactive and cooperative team player, with the ability to work autonomously as required
  • High level of communication skills, both written and verbal
  • Professional and personable with the ability to build rapport quickly
  • Ability to prioritize and multitask
  • Strong customer service skills
  • Ability to use initiative, be self-driven and motivated
  • Drivers license and own vehicle
  • Must hold a valid Working with Children Check (requirement)
  • Previous experience in a customer service and/or sales role (desirable)


  • 60k base + superannuation + car allowance + tools of the trade
  • Uncapped incentive structure with the ability to earn OTE of 85K+
  • A collaborative and supportive working environment

If you have the required skill sets and are looking to work in a rapidly growing business then we want to hear from you!

Applications close 16th October, 2017.

Practical Outcomes is an equal employment opportunity employer.

Practical Outcomes is committed to the safety, wellbeing and inclusion of all children, including those with a disability and culturally diverse backgrounds.

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